Problems with digital microscopes can be related to and caused by:

  • camera
  • lens
  • lighting
  • software installation
  • software operation and selecting right camera input
  • camera driver
  • video capture card hardware or driver installation
  • computer issue
  • loose cable, bad connection…

The first step is to isolate and determine which system component is not working, and contact us with specific details of problem such as screen shot, error message or digital photo. We will gladly help you.